Showing posts with label Bark River Knife And Tool Co. Show all posts
Showing posts with label Bark River Knife And Tool Co. Show all posts

Monday, 4 April 2011

Bark River Knife and Tool Customer Service Review

From the first time I visited the Bark River Knife and Tool website I've wanted one of their knives. They do a massive range of styles, handled in a whole host of different materials, gorgeous woods and Micarta/G10's all beautifully photographed.

When The American Bushman first had his gear sale I bought a Micro Canadian II, a small fixed blade knife with a blade in the style of a 17th century surgeon's scalpel.
The blade dinged the first time I used it to sharpen a piece of Lailandaii, [I have heard other reports of the blade temper not being all it might be, but it may have been a batch  defect as there are a lot of very happy owners], the mosaic pins had been installed out of alignment, and the fit of the handle scales was less than perfect. Nice knife, but it looked as if it had been made on P.O.E.T.S day [Piss Off Early Tomorrow's Saturday].

The website offers this reassurance to perspective customers.

Lifetime Warranty All Bark River knives and axes are guaranteed against manufacturing defects for life. If you have any problem with our product, just return it to us and we will repair or replace it. If you would like us to refurbish or re-sharpen the product please enclose shipping and handling fees — $12 Lower 48 States, $25 Alaska, Hawaii and Canada, $30 All other Countries. Mutliple knives may add to charges.

Conspicuously it doesn't say anything about the time-frame over which this will take place.

I sent them my knife (from the USA) and the tracking note showed that they received it on the 9th of November 2010, having heard the sum total of NOTHING from them I called in the first week of January of this year and was told they'd be getting to it later that week and they would email or call me to discuss remedial works. No communication ever came.

Finally in the first week of MARCH my knife dropped on to the door mat, and yes they've made a great job of refurbishing it, it is really nicely done. I appreciate that no purist could countenance anything less than quarrying the metals for the pins with stone-age tools, it's just that I question the business case for growing each piece of hardwood to order.

My advice: if you see one of their knives you like, and it's finished to a standard your happy with, yeah buy it, they are very nice especially for the price, however I would strongly recommend not buying one online. You need to make sight of it before you buy it.

Sorry guys but the way I've been treated just isn't commensurate with the spirit of the offering to perspective customers.

Your pal
SBW

Friday, 11 September 2009

Potted Shrimps



Gawblimey I've been way busy these last three weeks, my refurb project is going well but I'm sorry to say blogging has taken a bit of a back seat of late.

The good news is that by the end I'll have squirreled away a few coins and I promise to buy more stuff to review and maybe even have a wildfood adventure to tell you all about.

In the meantime I was lucky enough to receive a pot of potted shrimps from MoB who have just been to the lakes. Delicious!

Here's James Martin's recipe from the BBC

Ingredients
110g/4oz butter
good pinch of cayenne pepper
good pinch of ground nutmeg
570ml/1 pint picked shrimps
seasoning

Method
1. Place the butter in a pan to melt with the pepper and nutmeg. Once melted, add the shrimps. Stir well over the heat and season.
2. Place the shrimps into little pots or ramekin dishes and press down.
3. Top with the remaining butter left in the bottom of the pan and chill in the fridge.
4. Serve with watercress, a lemon wedge and a couple of slices of brown bread.

Hope you're all well
SBW


Wednesday, 22 October 2008

UnBoxing - Mikro Canadian II

Here in the UK due to the recent hysteria about young lads stabbing each other with kitchen knives filched from their mums kitchens, carrying any kind of knife in town is becoming 'contentious' to say the least. I've scaled right down to the smallest SAK (Swiss Army Knife) on my keys as my EDC and I've been pleasantly surprised just how handy it’s been for all those little jobs. The kit collector within stirs and sniffs the wind. The search for the perfect micro knife is on. I'm thinking of a 'Field Scalpel'.

In the same shipment as my lunch boxes came just such a knife. The Mikro Canadian (II), by the Bark River Knife and Tool Co. BRTK seem to feature in a lot of peoples collections, and their wares have received glowing reviews from a few other bloggers so I told myself there was a convenient hole in my tool kit for an inconspicuous neck knife, convinced myself it was a bargain, and clicked the 'order now' button.

Since it's arrived I've made a few visits to The Old Operating Theatre, a real life Victorian operating theatre left untouched from the 1850s. The museum has an amazing collection of period instruments; handmade sharps and saws from the days when speed was the thing most likely to limit the risk of infection. One surgeon had the claim to fame of being able to take a leg off in twenty eight seconds. The blade shapes were interesting; saws with hinged spines designed to give rigidity during the first part on the cut, then as the blade was deep into the bone, the spine would lift up to allow the blade to pass through. I also saw a set of scalpels where the blade shape was almost exactly a Mikro Canadian.

These little slicers seem to have been a big seller for BRKT and I can see why. They’re small enough to be unobtrusive, whilst having just enough handle to feel solid in your hand. I've been reaching for it as my EDC for a few weeks now and, yeah, it's a handy little thing. The original model was made from A-2 Tool Steel, where as the MCII is 12C27, which seems an easy stainless steel to maintain a hair popping edge on.

If I'd really looked closely at the picture I ordered from, I would have noticed the mosaic pins (which are really nice) aren't even slightly aligned.

When you consider how easy a job it is to stick a piece of tape with a line drawn down it on to the handle (so you can line them up before the glue sets) it’s a bit of a disappointment. The maple burl (what could be more Canadian?) is easily the nicest wood of any of the knives I've got.

The fit of the scales isn’t neatest of work either, there's a visible gap between one of the scales and the blades tang, making the ideal place for gunk to fester, which kind of rules out using the knife for boning out, which is a shame as it feels as if it would be ideal. I'd intended to buy one handled in orange Micarta or G10, which would probably been a better shout for use as a field scalpel but the wood is good looking.

My knife’s is etched with the words First Production Run which is kind of surprising as I would have thought the collector market would be somewhat more discerning than someone like me who just wants to sharpen pencils, slice salami and open the mail.


No knife review would be complete without the 'I made feather sticks, cut notches for a 'number4' and shaved a tomato' bit. I'm not sure if I really want to eat city fox as their diet of abandoned takeaways isn't ideal, so I missed out the number 4 trap, made some melt-on-the-tongue tomato wafers, and feathered some lailandi branches. While the blade gave ultra fine shavings a couple of deeper cuts left a tiny dink in the edge so maybe
12C27 isn't such a strong steel after all or the temper isn’t quite right.


Despite its flawed build quality I've really come to like the Mikro Canadian’s design.

So I’m giving BRK&T the right to reply to this review, let’s see what they do with it.


Thanks for stopping by, Leave a comment, I'd love to know who's reading.
SBW